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100% Satisfaction Guarantee & Refund Policy

Last updated: 9/5/2025

Our Guarantee

At Bayside Maids, we stand behind our work with a 100% satisfaction guarantee. If you're not completely satisfied with our cleaning service, we will:

  • Return to your home within 24 hours to re-clean any areas you're not happy with
  • Offer a full refund if you're still not satisfied after our re-cleaning service

How It Works

  1. If you're not satisfied with any aspect of our service, notify us within 24 hours of service completion
  2. We'll schedule a re-clean of the areas in question at no additional charge
  3. If you're still not satisfied after the re-clean, we'll process a full refund

Refund Process

Our refund process is simple and hassle-free:

  • Contact us within 24 hours of service completion
  • Explain which areas need attention
  • We'll process your refund within 3-5 business days
  • Refunds are issued to the original payment method

Cancellations

We understand plans change. Our cancellation policy is:

  • Full refund for cancellations 24+ hours before scheduled service
  • 50% refund for cancellations 12-24 hours before service
  • No refund for cancellations less than 12 hours before service

Contact Us

For refunds or to report service issues:

Email: support@baysidemaids.com

Phone: (813) 680-5200