100% Satisfaction Guarantee & Refund Policy
Last updated: 9/5/2025
Our Guarantee
At Bayside Maids, we stand behind our work with a 100% satisfaction guarantee. If you're not completely satisfied with our cleaning service, we will:
- Return to your home within 24 hours to re-clean any areas you're not happy with
- Offer a full refund if you're still not satisfied after our re-cleaning service
How It Works
- If you're not satisfied with any aspect of our service, notify us within 24 hours of service completion
- We'll schedule a re-clean of the areas in question at no additional charge
- If you're still not satisfied after the re-clean, we'll process a full refund
Refund Process
Our refund process is simple and hassle-free:
- Contact us within 24 hours of service completion
- Explain which areas need attention
- We'll process your refund within 3-5 business days
- Refunds are issued to the original payment method
Cancellations
We understand plans change. Our cancellation policy is:
- Full refund for cancellations 24+ hours before scheduled service
- 50% refund for cancellations 12-24 hours before service
- No refund for cancellations less than 12 hours before service
Contact Us
For refunds or to report service issues:
Email: support@baysidemaids.com
Phone: (813) 680-5200